REFUNDS & RETURNS

All sales are final. We do not offer returns or exchanges for any reason.

Before making a purchase, we encourage our customers to carefully review the product descriptions and images. Please do not hesitate to reach out to our customer service team if you need further information about any product.

There are a few exceptions to this policy. We will accept returns or exchanges for items that are defective or damaged. We will also accept returns or exchanges for items that were shipped to you incorrectly. Please contact us at support@primepureglobal.com 

We understand that you may not be happy with your purchase. However, we believe that our no returns or exchanges policy is fair to both our customers and our business. This policy allows us to offer our products at competitive prices and to ensure that our inventory is always fresh.

Thank you for your understanding.